About our repeat prescription service

If you need regular medication and your doctor does not need to see you every time, you will be issued a repeat prescription. This means you can order a prescription for such medication without a doctor appointment.

To ensure that the prescribed medication(s) are working effectively, the clinical team, including doctors, practice nurses and clinical pharmacist, will regularly review the medication you are taking. The review may involve changes to your medication.

We may sometimes telephone you for a medication review, or we may send you a chronic disease review invitation letter. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

How to order a repeat prescription​:

Please note we do not accept repeat prescription request by telephone.

Order your repeat prescription in time

Your repeat prescription would take a minimum of 3 working days to process and we advise patients and nominated pharmacy to place their orders for Repeat medication no more than a week before they are due to run out, for example, if a 28 day supply, you can order from day 21.

Repeat dispensing

If you’re prescribed medication and the condition(s) and treatment aren’t likely to change for the following 6 to 12 months, in we issue your repeat prescription as repeat dispensing which mean we electronically issue several repeat prescription in advance to your nominated pharmacy. You can collect your repeat medication each month or week from your nominated pharmacy without the need to make a repeat prescription request.

The Pharmacist will check before each dispensing that you are not experiencing any problem with your current prescribed medicine. When you have collected all the repeats allowed by your GP from your nominated pharmacy, our clinical pharmacist team and GP will review your condition(s) and you might be asked to attend a medication review.

Get the NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.


The NHS App is available now on iOS and Android. To use it you must be aged 13 and over and registered with a GP surgery in England.


Request for acute medication

A request for acute medication will take longer to assess and may only be issued at the GP’s discretion. You MUST provide a condition for which the medication is being requested to treat. Without this information, no prescription can be issued.

Restrictions with your nominated pharmacy

Please note you cannot request acute medication through your nominated pharmacy. If your nominated pharmacy put the request for acute medication, it will be rejected, and you will be asked to send the request directly to us by using Accurx.

Forgot to request a repeat prescription:

If you forget to obtain a prescription for repeat medication, you may be able to get help from your nominated pharmacy. Under the Urgent Provision of Repeat Medication Service, please speak to your nominated pharmacy for further information. If your pharmacy does not offer this service; then you can call NHS 111 where you can request details of a local pharmacy that provides the service.

You must then take with you to the relevant pharmacy, proof of both your identification and of your medication for example, your repeat prescription list or the empty box which should have your details printed on it. Please Note that Controlled drugs and Antibiotics are not provided through Urgent provision of Repeat medication service you will have to call NHS 111 for that.

If you are on Stoma products from appliance service or other supplier, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over the Bank Holidays or when the surgery is closed.

Related services

We have a range of other services that you may be interested in.